SDR - NRS IDT

1. About the Role

   NRS IDT is seeking a highly disciplined, proactive, and detail-oriented Outbound Sales New Business Developer. In this role, you will be the frontline of our sales engine, responsible for executing cold-calling campaigns, generating new pipelines, and acting as a trusted compliance advisor to our prospects. You will identify customer needs, explain complex documentation requirements, and use consultative negotiation techniques to close deals and retrieve necessary compliance data.

   If you thrive under pressure, possess a hunter mentality, and are fully bilingual (English/Spanish), we want you on our team.

   2. Key Responsibilities

   • Prospecting & Cold Calling: Execute high-volume outbound cold calling campaigns to generate new leads, qualify prospects, and build a robust sales pipeline.

   • Lead Management: Manage inbound and outbound calls in a timely manner, following targeted communication scripts while adapting to different customer personalities.

   • Consultative Selling: Identify customer needs, clarify information, research issues, and offer tailored compliance solutions or alternatives.

   • Negotiation & Persuasion: Use conversational negotiation to create urgency and need. Employ educational and persuasive techniques to facilitate the timely retrieval of critical client documentation.

   • CRM Administration: Maintain meticulous, detailed, and accurate records of all conversations, document statuses, and pipeline stages within the CRM.

   • Relationship Building: Build sustainable, trust-based relationships with clients to ensure long-term retention.

   • Goal Achievement: Consistently meet and exceed personal and team sales quotas and productivity KPIs.

Required Skills & Qualifications

• Language: Fully Bilingual (Fluent in English and Spanish, both written and verbal).

• Experience: Proven background in B2B sales, specifically with heavy outbound prospecting and cold calling experience.

• Education: No degree is required to apply; however, a degree in Business Administration or a related field is a strong plus.

• Personality Traits: Highly disciplined, extremely detail-oriented, proactive, patient, empathetic, and equipped with strong common sense.

• Communication: Exceptional verbal and written communication skills with a talent for conflict resolution and overcoming objections.

• Technical Skills: Familiarity with CRM systems and practices. Proficient in MS Office Suite (Word, Excel, PowerPoint); tech-savvy with the ability to learn new software quickly.

• Work Ethic: Ability to work well under pressure, manage time efficiently, prioritize multiple tasks, and thrive in a team-oriented environment.