Skip to content

Co-op/MDF Specialist

  • On-site
    • guatemala city, Guatemala, Guatemala
  • GTQ 6,000 - GTQ 8,000 per month
  • Marketing

📍 Location: Guatemala (Reforma 383)
📋 Type: Full-time | Operational | Detail-Oriented

Weekends Off

Job description

We’re looking for a proactive and organized professional with good English skills to join an international account supporting advertising promotions, document validation, and reimbursement processing.
If you're passionate about customer service, advertising compliance, and working with numbers this could be the perfect role for you.

What you'll be doing:

  • Process advertising claims and pre-approvals according to client rules

  • Enter claims into clients platform and ensure data accuracy

  • Review documentation and promotional materials for compliance

  • Communicate with clients professionally via email and call

  • Perform accurate percentage calculations for reimbursements

  • Ensure SLAs and KPIs are consistently met or exceeded

Keywords: Marketing Compliance, Claims Processing, Advertising Review, Customer Support, Excel,

Job requirements

What we’re looking for:
- English level B2 or higher
- Excellent communication and customer service skills
- Experience with claims, compliance, or marketing funds is a big plus
- Sharp attention to detail and logical thinking
- Good math skills to handle % calculations
- Bonus: Spanish or French fluency

or